Shipping policy
All orders are processed when received and shipped out from Dubai within 2-3 days for in-stock orders. For custom orders please allow for 3-5 days.
Orders received after 4:00pm GST could be processed the next business day. While we process orders as promptly as possible please be advised that during holidays or high volume times, orders may take longer. Shipping service delivery time is from when your order is completed & ready to ship, not from when your order is placed. If you have a question regarding placing an order or it's estimated delivery please contact us.
DOMESTIC SHIPPING
FREE shipping on all orders within Dubai - no minimum required
FREE shipping on all orders within UAE over 250 AED
20 AED shipping for all other Emirates for orders below 250 AED
You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 24-48 hours once a label has been created.
Please double-check that your shipping information is correct at checkout. At this time, we are limited in our ability to make changes to an order once it has been placed, however, if we are able to make updates on your behalf, please note that these changes will not be reflected in your shipping confirmation email.
Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
EXPEDITED SHIPPING
Want it fast? We don't blame you. That's why we offer next day shipping for 20aed for domestic orders.
While we try to prioritize orders with expedited shipping options in our shipping queue, we can't always guarantee that our team will be able to. Please contact us for urgent shipping at hello@gypsyroseholistic.com.